Health and Safety Policy for Man and Van Friern Barnet

Man and Van Friern Barnet is committed to providing a safe and healthy working environment for our employees, contractors, customers and members of the public who may be affected by our removal and delivery operations. This policy sets out our approach to managing health and safety in all aspects of our service, including residential and commercial removals, loading and unloading, transportation and short-term handling or storage of goods.

Our Health and Safety Objectives

Our key objectives are to prevent accidents, injuries and work-related ill health, to protect property, and to promote a positive safety culture throughout our removal operations. We aim to comply with all relevant health and safety legislation and recognised industry best practice, and to continuously improve the way we manage risks associated with moving, lifting, transporting and handling items for our customers.

Management Responsibilities

The management of Man and Van Friern Barnet is responsible for implementing this policy and ensuring that adequate resources are provided for health and safety. This includes planning safe working methods, maintaining safe equipment and vehicles, providing appropriate training and supervision, and regularly reviewing our procedures. Management will lead by example, actively promote safe working practices, and take action where standards are not met.

Employee Responsibilities

All employees and regular contractors have a duty to take reasonable care of their own health and safety and that of others who may be affected by their work. They must follow the instructions, training and safe systems of work provided by the company, correctly use the equipment and protective gear supplied, and promptly report any hazards, near misses, incidents or concerns to their manager or supervisor. Everyone is encouraged to contribute suggestions for improving safety during removals and deliveries.

Risk Assessment and Safe Systems of Work

Before undertaking removal work, we carry out appropriate risk assessments to identify potential hazards, such as manual handling risks, trip hazards, confined spaces, staircases, parking restrictions, vehicle access issues and weather conditions. Based on these assessments, we implement safe systems of work, including the use of correct lifting techniques, mechanical aids where reasonably practicable, and safe loading and unloading procedures. For larger or more complex moves, site-specific assessments and methods of work will be agreed in advance.

Manual Handling and Lifting

Manual handling is a key activity in our business, and we recognise the potential for injury if it is not properly managed. Our teams are trained in safe lifting techniques, team lifts for heavier items, and the correct use of equipment such as sack trucks, dollies and straps. Wherever possible, loads will be reduced to manageable sizes, and routes will be planned to avoid unnecessary carrying, awkward movements or unstable surfaces. Items identified as especially heavy, fragile or awkward will be given particular attention in planning.

Vehicle and Driving Safety

Our vehicles are central to our operations and are maintained in a safe, roadworthy condition. Regular checks and servicing are carried out in line with manufacturer guidance and legal requirements. Drivers are responsible for performing daily visual checks and reporting any defects immediately. Loads are secured using appropriate restraints to prevent movement during transit, and vehicles are loaded within their safe weight limits. Drivers are required to follow road traffic laws, drive considerately, and take sufficient breaks to avoid fatigue.

Customer Premises and Public Safety

We take care to protect customers, their property and the general public while we operate in homes, offices and shared spaces. Access routes are kept as clear as reasonably possible, and warning is given when moving bulky items through doorways, corridors and communal areas. Protective coverings may be used where necessary to reduce the risk of damage or slips. Our teams are instructed to work in a tidy and organised manner, minimising disruption and risk to others in and around the property.

Equipment, Tools and Personal Protective Equipment

All equipment and tools used in our removal services will be suitable for the task and maintained in good condition. Defective equipment is removed from use until repaired or replaced. Where the risk assessment identifies a need for personal protective equipment, such as gloves or safety footwear, it will be provided and must be used in accordance with training and instructions.

Training, Supervision and Communication

We provide appropriate health and safety training for all staff, including induction training for new starters and refresher training where needed. Topics include manual handling, safe use of equipment, vehicle safety, incident reporting and customer care. Less experienced staff will be supervised until they are competent to work safely on their own. Safety issues and improvements are discussed regularly, and staff are encouraged to report any concerns so that they can be addressed promptly.

Incident Reporting and Investigation

All accidents, injuries, near misses and damage to property must be reported to management as soon as possible. We will record and investigate incidents to identify root causes and introduce measures to prevent recurrence. Where required by law, incidents will be reported to the appropriate authorities. Lessons learned from investigations will be shared with relevant staff and reflected in updated procedures and training.

Health, Welfare and Fitness for Work

We recognise the physical nature of removal work and the importance of maintaining good health and fitness for work. Staff are encouraged to raise concerns about any health issues that may affect their ability to undertake lifting or driving tasks safely. We do not tolerate the use of drugs or alcohol during working hours, and anyone suspected of being unfit for work will be removed from duty.

Policy Review and Continuous Improvement

This health and safety policy will be reviewed regularly, and at least annually, to ensure it remains current, effective and suitable for the scale and nature of our removal services. Reviews will take account of changes in legislation, industry guidance, our working practices and feedback from staff and customers. Where necessary, we will amend our procedures and provide additional training to support ongoing improvement.

By working together and following this policy, Man and Van Friern Barnet aims to deliver safe, reliable and professional removal services for all customers in our service area.



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Contact us

Company name: Man and Van Friern Barnet Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 394 Muswell Hill Broadway
Postal code: N10 1DJ
City: London
Country: United Kingdom

Latitude: 51.5917300 Longitude: -0.1426850
E-mail:
[email protected]

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